Agency Success

Office hours for agencies

Every Thursday, live. Bring whatever you are stuck on: a client problem, a plugin that will not behave, a decision you keep putting off. We work through it together on the call.

Ask your question Watch the replays

How it works

We open with The Weekly Brief, a run through what happened in WordPress and tech this week.
Then we have open Q&A until the hour runs out.
Nothing is too basic, and nothing is too weird. The best questions are usually the ones people are embarrassed to ask.
Questions come in through a form, and it is open all the time. We'll answer them in the order they arrive. Ask an Office Hours question

Your host

Nathan Ingram

Agency coach and educator

Nathan Ingram has been building websites professionally since 1995. Since 2014 he has coached and trained thousands of agency owners around the world, helping them build stronger businesses.

Nathan runs an intentionally small WordPress-focused agency in Birmingham, Alabama. His material comes from his own practical experience solving problems: pricing, scope, difficult clients, and technical issues.

As agency coach and educator for Agency Success at hosting.com, Nathan hosts weekly office hours and twice-monthly livestreams for agency owners, developers, and freelancers.

Every Thursday

2:00 PM ET

10 to 15

questions each week

Free

always

Some of the topics we have covered

Page builders Website security Backups and restores AI on client sites Cloudflare setup Email deliverability and DMARC Speed and caching Getting locked out of your own site Pricing and quoting Staging and dev workflow AI code creation DNS and domain transfers Hosting and servers Membership sites and LMS SEO and canonical URLs WooCommerce checkout AI problem-solving Plugin licensing Custom post types Form plugins Accessibility

Real questions from recent sessions

"Explain DMARC to me like I just learned to say DaDa."

"My host says security plugins do more harm than good and I should remove mine. Are they right?"

"Two scanners disagree about whether my site has malware. Which one do I believe?"

"I got locked out of my own site by my own security. How do I find the rule that did it?"

"Someone bought my former client's expired domain and reuploaded their old site from the Internet Archive. What now?"

"Can I point AI at a ten-year-old site and have it rebuild it on a modern theme?"

"A prospect wants to see my work and nothing I have built is ready to show. What do I show them?"

"The AI makes the image worse every time I ask for a small edit. How do I ask for edits?"

Join us Thursday

Ask your question Watch the replays Register free

Ask any time, day or night, and it goes in the queue for the next session. Register once and you are in for every Thursday. Miss a week? Watch the replay.

Add every Thursday to your calendar: Google iCal